Payment

We use Paypal which allows mulitple cards.(MasterCard, American Express and Visa). The shipping charges include handling and insurance. The tracking number will be emailed to you upon shipment.

Guarantee

We guarantee that your items will be free of defects. If your order is lost, has shipping damage, or if you find that we have made an error, please contact us by e-mail within 72 hours. We will do our best to promptly answer your issue and take appropriate action.. We want you to be completely satisfied with our jewelery. We are proud of our reputation for quality.

Shipping Information

We normally ship Items within 48 hours.. We ship by USPS which normally delivers in 1 to 4 days. Shipping costs are $3.00 per item. We ship internationally. Receipt: Some of the orders are gifts, we do not include a receipt with your shipment. An email receipt will be emailed to you when your order has been shipped.

Privacy Policy

All information gathered by us through your order is kept strictly confidential and will not be distributed to any company. The information will be used only to make sure that your order gets delivered to you in the most timely manner possible. If you need to change anything about your order - where we'll be shipping it, phone, etc. please e-mail us. Any general questions will be answered as fast as we can! Your phone number will be used only if there is a problem with your order. Thereafter, it will not be used for any reason. We do not do telemarketing. We want you to enjoy shopping at Goldfinch Jewelers and feel comfortable knowing that your personal privacy will never be compromised. Thank you.

Returns

Returns and exchanges that are accepted will be credited with your original form of payment. All merchandise must be returned in original condition. We do not accept returns of damaged merchandise nor can we credit shipping and handling charges.

You must pay the shipping charges to return the item to us. If it is an exchange we will then pay the shipping charges of the items being sent back to you.
Cancellation of an order may incur a charge when order has been begun. Therefore, once your order is placed, if you decide to cancel the order or return an item within 7 days of your delivery, you will be responsible for the freight charges to return it, as well as a 20% restocking charge on the item plus the original delivery charges. If the item is returned in a damaged or not "as-new" condition, it will not be credited. In the event of defective goods or a shipping error, we will absorb any additional shipping charges associated with the item.
Ordering Information
Created in the USA
Items are not shown actual size
Colors will vary from one monitor to the next